HOUSE IXMake a private enquiry ↗

A private standard of service

Essex · Suffolk · Norfolk

Discreet property oversight and personal concierge support,
thoughtfully coordinated around the way you live.

Your property. Our presence.

01 / The house ix philosophy

Peace of mind.
Personally considered.

The most valuable luxury is knowing the details are taken care of.

HOUSE IX offers a considered point of contact for homeowners, second-home owners and individuals seeking personal support across Essex, Suffolk and Norfolk.

From scheduled property visits to lifestyle arrangements, we begin with your requirements and build a clearly agreed service around them.

A word about our founder

A personal approach.
A considered standard.

Angelo Antonio

Founder / HOUSE IX

Founded by Angelo Antonio, HOUSE IX brings a personal approach to property oversight and private concierge support.

The idea is simple: clients should have a trusted point of contact who takes the time to understand their priorities and coordinates the details with care.

Across Suffolk, Norfolk and Essex, the focus is on clear communication, discretion and a service shaped around each client’s property and lifestyle.

From the first conversation, the aim is to build a lasting relationship through thoughtful service, clearly agreed expectations and attention to the details that matter to you.

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02 / Our services

One relationship.
Every detail considered.

Understated support for your property and the way you live.

01

Property oversight

Scheduled visual property visits, condition updates, keyholding arrangements and maintenance coordination.

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02

Private concierge

Personal arrangements, reservations and lifestyle requests coordinated with discretion and attention to detail.

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03

Property coordination

A considered point of contact for quotations, supplier scheduling and approved property-related works.

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Services subject to availability, agreed scope and written terms. Specialist works are carried out by appropriately qualified third-party providers.

Private concierge / The luxury of time

Your lifestyle.
Thoughtfully arranged.

More time for what matters. Fewer details to manage.

A personal point of contact for the arrangements that make everyday life feel effortless.

From restaurant reservations and special occasions to travel arrangements, personal shopping and thoughtful gifts, HOUSE IX helps coordinate your requests with discretion and care.

Whether you are planning time away, preparing to welcome guests or looking for something exceptional, we take the time to understand what you need and arrange the details around your preferences.

Concierge support can be requested on its own or alongside your property membership, with scope, fees and availability agreed before we proceed.

Discuss your concierge needs →

Explore concierge requests ↗

Concierge in practice / Illustrative requests

Everyday ease.
Exceptional moments.

From a well-prepared home to a special occasion, explore the kinds of requests we can discuss with you.

01 / A considered arrival

Coming home

Cleaning coordination, groceries and thoughtful arrival preparations, so the details of returning to your property can be arranged around your preferences.

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02 / An occasion to remember

Private dining & celebrations

Requests for restaurant reservations, private chef introductions, chauffeur transport and thoughtful gifts for anniversaries, birthdays or intimate gatherings.

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03 / Time away, beautifully arranged

Travel & luxury stays

Help coordinating accommodation requests, transfers, dining and experiences around your plans, with arrangements and provider terms confirmed before booking.

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04 / The details that matter

Personal shopping & gifting

Support sourcing a special gift, arranging personal shopping appointments or coordinating a considered purchase around your brief and budget.

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05 / Support around family life

Nanny & childcare coordination

Support finding independent nanny agencies and childcare providers for your family’s routine, time away or special occasions. Provider suitability, safeguarding checks and the terms of care are confirmed before an arrangement proceeds.

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06 / Room for what matters

A smoother everyday

Help with reservations, household service appointments and personal arrangements when your schedule is full. A clear brief allows us to coordinate the details with care.

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These are examples of requests, not confirmed bookings or guaranteed availability. Services depend on location, timing and suitable independent providers. Scope, coordination fees, third-party costs and provider terms are agreed before proceeding. Childcare is delivered by the selected independent provider.

The house ix promise

“One number. One relationship.
Everything handled.”

Your property. Our presence.

Who we help

For the way
you live.

Property oversight and concierge support shaped around your priorities, across Suffolk, Norfolk and Essex.

01 / A home away from home

Second-home owners

Scheduled visual property visits and maintenance coordination for a home you are not always there to oversee. Arrival preparations can be discussed as part of your agreed service.

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02 / While you are away

Homeowners who travel

A considered point of contact for property oversight while work, holidays or other commitments take you elsewhere. Agree a visit schedule and updates that suit your time away.

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03 / More time for what matters

Busy professionals

Personal concierge support for reservations, thoughtful gifts, special occasions and everyday arrangements. Tell us what you need and we will confirm availability, scope and fees.

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Your circumstances may be different. We begin with a conversation and agree the right scope of support for you.

03 / Considered memberships

Support tailored
to your property.

From essential reassurance to bespoke estate oversight.

01 / Essential

Essential

£125 / month

One scheduled visual property visit per month.

A regular monthly check-in for owners who want ongoing oversight.

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02 / Private

Private

£295 / month

Two scheduled visual property visits per month.

More frequent oversight for owners spending time away from their property.

Explore Private ↗
03 / Black

Black

£595 / month

Weekly scheduled visual property visits.

A closer schedule of oversight when regular presence matters.

Explore Black ↗
04 / Estate

Estate

From £895 / month

Bespoke oversight schedule and agreed scope.

For properties requiring a more individual approach to visits and coordination.

Explore Estate ↗

What property oversight means

A clear scope.
A considered update.

Scheduled visits provide a visual overview of your property’s observable condition within the areas and access agreed with you. The visit schedule is the starting point for each membership.

Before service begins, we agree which areas will be visited, what will be checked, how condition updates will be provided and who we should contact if a concern is identified.

Maintenance coordination, keyholding arrangements and concierge requests are discussed as part of your proposal. Their inclusion and any additional charges are confirmed in writing. Specialist assessments and repairs are carried out by appropriately qualified providers, with works authorised separately.

Discuss the right membership for your property ↗

Indicative membership pricing, subject to a written agreement. Additional concierge requests from £85/hour unless included in an agreed package. Inclusions, exclusions and availability confirmed before commencement.

04 / Our approach

Personal from the
first conversation.

01

Tell us what matters

Discuss your property, lifestyle and priorities in confidence.

02

A considered proposal

We agree the scope, permissions, schedule and pricing.

03

Thoughtful coordination

Services commence after onboarding and written agreement.

A little more clarity

Your questions.
Considered answers.

A few useful details before your first conversation.

Who is HOUSE IX for?

We support homeowners, second-home owners and individuals seeking property oversight or personal concierge support. Your proposal is built around your property, priorities and agreed requirements.

Which areas do you cover?

HOUSE IX covers Suffolk, Norfolk and Essex. Availability for your particular location and request is confirmed when we discuss your requirements.

Can I use concierge services without a property membership?

Yes. Concierge support can be requested on its own or alongside a property membership. Tell us what you have in mind and we will confirm scope, availability and fees before proceeding.

What is included in a property visit?

Visits are scheduled visual checks within an agreed scope. We confirm access arrangements, the areas to be visited, the checks to be made and how you will receive updates before service begins. A visual visit is not a specialist survey or technical inspection.

Are repairs and concierge requests included in the monthly price?

Inclusions are confirmed in your written proposal. Repairs, third-party costs and additional coordination are agreed separately where applicable. Additional concierge requests start from £85 per hour unless included in your agreed package.

Do you offer emergency support?

Tell us about any out-of-hours or urgent-support requirements during your initial enquiry. Availability, contact arrangements and any callout charges must be agreed in advance; a property membership does not automatically provide a guaranteed 24-hour response.

How do I get started?

Use the private enquiry form to tell us about your property or concierge request. We discuss your needs, prepare a proposal and confirm scope, pricing and terms. Services begin after onboarding and written agreement.

How can I apply as a supplier?

Complete our short supplier application. We review service fit and coverage, then request relevant evidence and references before approving a supplier relationship. Applying does not guarantee work.

Have something else in mind? Make a private enquiry ↗

05 / Private enquiries

Begin a private
conversation.

Tell us a little about what you need. Your enquiry can be submitted directly here — no email application required.

Essex · Suffolk · Norfolk

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